1. Purpose of data collection

THEe PUZZLE collects personal data solely for the purposes of:

• identifying users and managing their accounts

• providing access to THEe PUZZLE services and content

• communicating operational information, updates, and relevant events related to THEe PUZZLE

Personal data is never collected for resale or unrelated commercial purposes.

2. Scope and use of personal data

Personal data shared with THEe PUZZLE is used exclusively by THEe PUZZLE and, where necessary, its official service partners acting on its behalf (for example, hosting, payment processing, or technical support).

Personal data is not shared, sold, or transferred to third parties, except in the following cases:

• where required by law, regulation, or official legal request by competent authorities

• where strictly necessary to operate the service, under contractual confidentiality obligations

THEe PUZZLE may use user contact information to communicate about its services, product updates, and events directly related to THEe PUZZLE. Users may opt out of non-essential communications at any time.

3. Data access, control and user rights

Users of THEe PUZZLE have full control over their personal data.

At any time, users may:

• access their personal data

• correct or update inaccurate or incomplete data

• request deletion of their data when they stop using the service

• request restriction or objection to certain data processing activities

Data deletion requests will be processed within a reasonable timeframe, unless retention is required by law.

4. Data ownership and user responsibility

Users retain ownership of their personal data.

Each user is responsible for ensuring that the information they provide is accurate, complete, and up to date.

THEe PUZZLE is responsible for processing personal data in accordance with this policy and applicable data protection laws.

5. Data security

THEe PUZZLE implements appropriate technical and organizational measures to protect personal data against:

• unauthorized access

• loss or destruction

• alteration or misuse

While no digital system can guarantee absolute security, THEe PUZZLE actively works to minimize risks and respond promptly to potential vulnerabilities.

6. Data Breach Management

In the event of a personal data breach that may impact user rights or privacy, THEe PUZZLE will:

• assess the scope and impact of the breach

• take reasonable steps to contain and mitigate it

• notify affected users and relevant authorities where legally required

7. Misuse and Policy Violation

Any user who intentionally misuses the platform, violates this Data Privacy Policy, or compromises the security or privacy of other users may have their access suspended or terminated.

Such action does not limit THEe PUZZLE’s right to pursue additional remedies where appropriate.

8. Policy Updates

THEe PUZZLE reserves the right to update this Data Privacy Policy as needed to reflect changes in legal requirements or service operations.

Users will be informed of material changes through appropriate communication channels.

9. Contact

For any questions, requests, or concerns regarding personal data or this policy, users may contact: rachel(at)theepuzzle.com