Terms of Service

Read and review these terms with care prior to approving them

1. Program Description

THEe PUZZLE is a structured self-regulation system designed to help individuals regain clarity, stability, and decision capacity in situations of stress, uncertainty, or emotional overload.
THEe PUZZLE is not psychotherapy, medical treatment, coaching, or a diagnostic tool. It does not provide clinical advice, mental health treatment, or guarantees of personal, professional, or health outcomes. It provides frameworks, tools, and structured guidance to support self-regulation and functional clarity in real time.


2. Eligibility

THEe PUZZLE is intended for:
  • individuals seeking support with stress, pressure, or decision-making

  • individuals capable of autonomous use and self-reflection

  • individuals not requiring immediate psychological or medical intervention

By using THEe PUZZLE, the user confirms that they meet these criteria.


3. User Responsibilities

By accessing and using THEe PUZZLE, the user agrees to:

  • use the system for personal, lawful purposes only

  • engage with the tools as designed and instructed

  • take responsibility for their own decisions, actions, and interpretations

  • seek appropriate professional support when needed

THEe PUZZLE does not replace professional medical, psychological, or psychiatric care.


4. No Outcome Guarantee

THEe PUZZLE does not guarantee:
  • psychological healing or treatment

  • reduction of clinical symptoms

  • specific emotional, personal, or professional outcomes

Results depend on the user’s engagement, context, and individual circumstances.


5. Fees & Payment

Access to THEe PUZZLE may be subject to fees, disclosed prior to purchase.

All fees are payable in advance unless otherwise stated in writing.
Fees are non-refundable except where explicitly specified.


6. Intellectual Property

All content, frameworks, systems, methodologies, and materials provided within THEe PUZZLE remain the exclusive intellectual property of the program provider.

Users are granted a personal, non-transferable, non-commercial license to use the materials for their own purposes only.
Reproduction, distribution, resale, or modification without written permission is strictly prohibited.


7. Limitation of Liability

To the maximum extent permitted by law, the program provider is not liable for:

  • personal or professional decisions made by the user

  • emotional, psychological, or behavioral outcomes

  • indirect, incidental, or consequential damages

Total liability, if any, is strictly limited to the amount paid for access to THEe PUZZLE by an individual person.


8. Confidentiality

User data is handled in accordance with applicable data protection laws.

THEe PUZZLE does not share personal data with third parties except as required by law or explicitly stated in its privacy policy.


9. Termination

The program provider reserves the right to suspend or terminate access in cases of:

  • misuse of the system

  • violation of these Terms of Service

  • abusive, fraudulent, or unlawful behavior

  • non or partial payment of the due fees for the service

Termination does not entitle the user to a refund.


10. Governing Law

These Terms & Conditions are governed by the laws of Switzerland.

Any disputes shall be resolved in the competent courts of that jurisdiction.


11. Acceptance

By accessing or using THEe PUZZLE, the user confirms that they:

  • have read and understood these Terms of Service

  • agree to be bound by them

  • understand the scope and limitations of THEe PUZZLE

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